TERMS OF SERVICE

Effective Date: July 28, 2026

Welcome to The Vine Mental Wellness Centers. By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please do not use this website.

  1. WEBSITE PURPOSE

This website provides information about The Vine Mental Wellness Centers, including:

• Psychiatric and mental health services
• Provider information
• Educational resources
• Appointment scheduling options

Information provided on this website is for general informational and educational purposes only. It is not intended to replace professional medical, psychiatric, psychological, or other health care advice.

  1. NO EMERGENCY SERVICES

This website and electronic communications submitted through this website are not intended for medical or psychiatric emergencies.

If you are experiencing a medical or psychiatric emergency, call 911 immediately or go to the nearest emergency department.

  1. APPOINTMENT REQUESTS

Appointment requests submitted through this website, our patient portal, or our scheduling platform are requests only.

An appointment is not confirmed until you receive confirmation from The Vine Mental Wellness Centers.

  1. PRIVACY

Your use of this website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how information may be collected, used, disclosed, and protected.

Information involving protected health information may also be governed by our Notice of Privacy Practices.

  1. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, educational materials, and other original content, is the property of The Vine Mental Wellness Centers unless otherwise stated.

Website content may not be copied, reproduced, republished, modified, distributed, or used for commercial purposes without prior written permission from The Vine Mental Wellness Centers.

  1. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party services, including our patient portal, scheduling platform, payment services, and other external resources.

The Vine Mental Wellness Centers does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services. Accessing a third-party website or service is subject to that provider’s terms and privacy practices.

  1. INFORMATION DISCLAIMER

We strive to provide accurate and current information. However, we do not guarantee that all information presented on this website is complete, accurate, current, or suitable for every individual or situation.

Medical and psychiatric knowledge changes over time. Website content may be modified, updated, or removed without notice.

  1. LIMITATION OF LIABILITY

To the extent permitted by applicable law, The Vine Mental Wellness Centers shall not be liable for damages resulting from:

• Access to or use of this website
• Inability to access or use this website
• Reliance upon information presented on this website
• Use of third-party links, websites, or services accessed through this website

  1. SMS COMMUNICATIONS

The Vine Mental Wellness Centers may communicate with patients and prospective patients through SMS text messaging for customer care purposes.

SMS communications may include:

• Appointment reminders
• Appointment scheduling and rescheduling
• Intake instructions
• Billing notifications
• Prescription-related communications
• Care coordination
• Responses to patient-initiated inquiries

By providing your mobile phone number and consenting to receive SMS communications, you authorize The Vine Mental Wellness Centers to send text messages related to your care and interactions with our practice.

Consent to receive SMS messages is voluntary and is not a condition of receiving health care services.

Message frequency varies based on your interactions with our practice. Message and data rates may apply according to your mobile carrier’s plan.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:

Email: support@thevinementalwellness.com
Phone: 713-588-4479

Your use of SMS communications is also subject to our Privacy Policy.

  1. CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms of Service at any time. Changes become effective when the revised Terms of Service are posted on this website.

Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

  1. CONTACT US

If you have questions about these Terms of Service, please contact us:

The Vine Mental Wellness Centers

Email: support@thevinementalwellness.com
Phone: 713-588-4479